Privacy policy

Who is responsible?

Risskov Bellevue Guesthouse, Nordre Strandvej 40, 8240 Risskov, Denmark, is the data controller for the information you give us. You can contact us at [email protected] or by phone on +45 40 11 09 14.

What information do we store?

• When you book: name, email, phone number, country (optional), dates, number of guests and your comments.
• When you create an account: name, email, password (stored encrypted only), phone and country (optional) and your language choice. Your bookings are linked to the account.
• When you write to us: name, email, phone number (optional) and your message.
• When you use the website: technical cookies only (see below).

Why, and on what basis?

• To process and fulfil your booking and communicate with you about your stay (GDPR art. 6(1)(b)).
• To comply with bookkeeping rules (GDPR art. 6(1)(c)).
• To answer your enquiries (GDPR art. 6(1)(f)).

We do not use your information for marketing and we do not sell it.

Who receives the information?

Only suppliers that help us run the website: our web host and our email provider. They process the information on our instructions.

How long do we keep it?

• Booking details are kept for 5 years because the Danish Bookkeeping Act requires it.
• Your account is kept until you delete it under My profile. Your contact details are then removed, while bookings are kept as described above, without a link to an account.
• Messages from the contact form are deleted when the matter is closed, and at the latest after 12 months.

Cookies

We only use necessary cookies: a session cookie, a security cookie that protects forms from misuse, a cookie that remembers your language choice, and a login cookie if you choose "Remember me". We use no analytics or advertising cookies, so we do not show a cookie banner.

Your rights

You can at any time ask for access to, correction or deletion of your information, restrict or object to the processing, and receive a copy of your data. Write to [email protected]. You can also complain to the Danish Data Protection Agency (datatilsynet.dk).